Concierge Account Manager

Job overview

The Concierge Account Manager role is onsite in United, WV; compensation is not specified. Dun & Bradstreet provides business decisioning data and analytics to help companies grow, manage risk, and innovate. The account manager serves as a trusted advisor to Concierge customers, helping them understand and manage their business credit files and identify relevant services. The role supports customer retention and growth by assessing needs, explaining credit information, and recommending actions to improve the accuracy of risk-related scores and ratings.

What you'll do

• Build positive client relationships and advise customers on Dun & Bradstreet solutions
• retain and grow customer spend through expanded product or service relationships
• manage customer credit files
• assess customer needs and recommend relevant data and services
• advise on credit policies, business credit reports, government contracting, and separating business and personal finances
• help interpret credit reports for business decisions.

What we're looking for

Skills & competencies

concierge account manager

business credit

credit file management

customer retention

account growth

credit reports

client advisory

dun & bradstreet

united wv

bachelor’s degree

sales pipeline

weekend hours as needed

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off
• up to 16 weeks of fully paid parental leave after one year
• paid sick time
• education assistance and training
• paid volunteer days and donation matching
• 401(k) with company match
• health and wellness benefits
• medical, dental, and vision insurance.

Why this role

Requires a bachelor’s degree and at least four years of business credit management experience; four to six years of relevant experience is listed. The role may require day, evening, or weekend hours as needed and regular office attendance.

About the employer

Dun & Bradstreet is hiring for this role. Industry: Web Search Portals and All Other Information Services. Sector: 51.