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Pro Experience Manager

Home Depot · Harrisonburg, VA · Store Leadership

Employment type

Full-time

Work setting

On-site

Location

Harrisonburg, VA

Schedule

Day shift

Posted

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Job overview

The Pro Experience Manager is an onsite role based in Harrisonburg, VA, with compensation not specified. This position oversees store standards and Pro customer service operations. The role exists to drive sales and loyalty among Pro customers by ensuring efficient service and operational readiness. It contributes to the team by coaching associates, managing inventory, and performing Manager on Duty responsibilities.

What you'll do

  • Manage Pro area customer flow
  • validate order quality
  • coach associates on service standards
  • ensure safety compliance
  • perform opening/closing operations
  • resolve customer concerns.

What we're looking for

Skills & competencies
full-time
day shift
harrisonburg va
pro experience manager
retail
leadership
customer service
operations
onsite
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Comprehensive benefits, inclusive work environment, career development.

Why this role

Leadership role in a high-volume retail environment; requires 1+ year of leadership experience.

About the employer

Home Depot is hiring for this role. Industry: All Other Miscellaneous Retailers. Sector: 45.

Additional details

Industry sector
45
Industry
All Other Miscellaneous Retailers
Occupation code
41-1012.00
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