Outbound Sales Representative (Days)

Job overview

The Outbound Sales Representative (Days) role is onsite in Wichita, KS. Compensation is $13.10–$15.06 per hour. MCI provides customer experience, business process outsourcing, and cloud technology services for clients across multiple industries. The representative contacts prospective customers, explains products and services, and identifies opportunities to recommend or sell additional offerings. The role supports client projects by combining sales activity with accurate account processing and customer issue resolution.

What you'll do

• Make outbound and receive inbound calls professionally
• educate customers about products and services and identify upsell opportunities
• understand customer needs and recommend solutions
• use internal systems to manage accounts and process orders
• research and resolve customer issues with other departments
• follow scripts, policies, and procedures
• maintain accurate records and protect customer information
• escalate complex issues
• stay current with training and system changes
• meet attendance and performance expectations.

What we're looking for

Skills & competencies

outbound sales representative

wichita ks

mci careers

$13.10–$15.06/hr

outbound calls

inbound calls

customer experience

upselling

account management

order processing

customer issue resolution

day schedule

Work arrangement

• Weekend coverage required

Why this role

Supports projects for recognizable brands; industry-leading training is provided; the listing identifies a day schedule.

About the employer

MCI Careers is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.