Customer Relations Representative, State Farm Agent Team Member

Job overview

The Customer Relations Representative role is onsite in Oklahoma City, OK, and the posting states pay of $16–$20 per hour. The role supports Dusty Treat’s independent State Farm agency and its service to local community members. The position strengthens client experiences by responding to insurance-related inquiries, coordinating office communications and appointments, maintaining accurate records, and helping customers receive timely service.

What you'll do

• Greet customers in person and by phone and direct them to appropriate team members
• manage appointments, scheduling, and office communications
• maintain accurate customer interaction records
• respond to inquiries about insurance availability, eligibility, coverage, policy changes, transfers, claim submissions, and billing clarification.

What we're looking for

Skills & competencies

customer relations representative

insurance customer service

customer inquiries

appointment scheduling

office communications

policy changes

claims

billing support

oklahoma city ok

$16–$20 per hour

health insurance

simple ira

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance, Simple IRA, paid time off, performance bonus, training and development, and advancement opportunities.

Why this role

The posting lists health insurance, Simple IRA, paid time off, performance bonuses, training and development, advancement opportunities, and a stated commitment to work-life balance.

About the employer

Dusty Treat - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.