Concierge / Lead Host — Châm Pang Lanes

Job overview

The Concierge / Lead Host — Châm Pang Lanes role is onsite in Phoenix, AZ. Pay is $18 per hour, and weekend and late-night availability is required. The role supports guest service at Châm Pang Lanes, part of Flagship Restaurant Group. As the first point of contact, the lead host welcomes guests, manages wait times and seating flow, and supports the host team. The role helps create a smooth, welcoming guest experience and handles concerns with patience and professionalism.

What you'll do

• Greet guests and manage wait times
• answer calls and questions about reservations, hours, and events
• manage seating and guest flow
• coordinate with service and management teams
• support and guide the host team
• handle guest concerns professionally
• help improve the guest experience.

What we're looking for

Skills & competencies

concierge

lead host

châm pang lanes

phoenix az

flagship restaurant group

guest experience

restaurant hospitality

seating and guest flow

host team support

$18/hr

weekend availability

late-night availability

dining discounts

training program

Work arrangement

• Weekend coverage required

Benefits & perks

• Dining discounts
• eligible full-time employees may enroll in dental, vision, and life insurance
• PTO after three years for hourly employees
• training program.

Why this role

Requires weekend and late-night availability; full-time employees are eligible to enroll in the benefits package.

About the employer

Flagship Restaurant Group is hiring for this role. Industry: Full-Service Restaurants. Sector: 72.