Automotive Service Advisor

Job overview

The Automotive Service Advisor role is onsite in Smithfield, NC, and is full-time; the posting lists compensation of $50,000–$80,000 per year. Classic Kia Smithfield’s service department is staffed by technicians who maintain customers’ vehicle performance and reliability. The advisor coordinates communication between customers and technicians, explains recommended services and estimates, and helps service requests move through the department. Accurate records and parts coordination support timely service and customer care.

What you'll do

• Schedule appointments and recommend necessary automotive services
• communicate between customers and service technicians
• prepare and explain service estimates and recommended repairs
• handle customer inquiries and concerns
• maintain customer interaction and service-history records
• coordinate parts ordering
• and stay current with automotive technology and industry trends.

What we're looking for

Skills & competencies

automotive service advisor

automotive service

full-time

smithfield nc

classic kia smithfield

customer service

service appointments

repair estimates

technician coordination

parts coordination

service records

$50k–$80k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance, retirement plans, paid time off, and employee discounts on automotive services and vehicle purchases.

Why this role

The posting describes compensation dependent on experience and qualifications, plus health insurance, retirement plans, paid time off, and employee discounts.

About the employer

Classic Kia Smithfield is hiring for this role. Industry: General Automotive Repair. Sector: 81.