Customer Account Representative

Job overview

The Customer Account Representative role is onsite in Moreno Valley, CA, with pay of $18.50–$19 per hour. The posting says the schedule includes Sundays off. The employer describes a customer-focused role supporting customers throughout the account lifecycle. The representative responds to inquiries, assists with account setup and updates, handles billing questions and payment processing, resolves concerns, and documents account activity. The role supports accurate account records and a positive customer experience through clear communication and coordination with internal teams.

What you'll do

• Respond to customer questions by phone, email, or in person
• assist with account setup, updates, billing, payment processing, and account maintenance
• investigate and resolve concerns
• document interactions
• follow account-handling and confidentiality policies
• collaborate with internal teams
• identify ways to improve customer experience
• maintain accurate records.

What we're looking for

Skills & competencies

customer account representative

customer service

moreno valley ca

eclipse rto

account support

billing questions

payment processing

account maintenance

sundays off

$18.50–$19 per hour

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• Supportive and collaborative work environment
• training and ongoing development
• opportunities to build customer service and account management skills.

Why this role

The posting specifies Sundays off and provides training and ongoing development.

About the employer

ECLIPSE RTO, LLC is hiring for this role. Industry: Other Commercial and Industrial Machinery and Equipment Rental and Leasing. Sector: 53.