Account Manager — Client Retention and Growth

Job overview

The Account Manager opportunity is remote in the United States, with travel of up to 20%; compensation is listed as $100,000 OTE annually. 12twenty connects employers with students, recent graduates, and alumni from universities and graduate schools. The role strengthens existing customer relationships, supports retention, and identifies account expansion opportunities. It works with internal teams to help clients realize the value of 12twenty’s platform through account reviews, webinars, demos, and process improvements.

What you'll do

• Manage client retention and reduce churn
• identify expansion opportunities in existing accounts with the Partnership team
• prepare and facilitate account reviews, webinars, and demos
• build long-term client relationships and encourage use of the technology suite
• identify and implement account-management process improvements.

What we're looking for

Skills & competencies

account manager

client retention

account growth

customer relationships

saas

higher education

account reviews

webinars

demos

remote u.s.

up to 20% travel

12twenty

$100k ote

Work arrangement

• Weekend coverage required

Benefits & perks

• Equity
• medical, dental, and vision benefits
• 401(k)
• paid time off
• remote work flexibility
• team activities.

Why this role

Remote U.S. opportunity with travel up to 20%; annual compensation is stated as $100,000 OTE.

About the employer

12twenty is hiring for this role. Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services. Sector: 51.