Member Services Representative (Teller)

Job overview

The Member Services Representative (Teller) role is onsite in Cloquet, MN. The stated starting wage is $18.00 per hour or more depending on experience, with eligibility for incentive pay; experienced candidates may be considered for a higher starting wage. Northwoods Credit Union’s vision is to build lifelong relationships, one member at a time. As a first point of contact, the representative processes routine financial transactions accurately and efficiently, learns members’ financial needs, and recommends solutions that support their goals. The role helps strengthen member financial well-being and create positive connections in the community.

What you'll do

• Provide service as a first point of contact
• process routine financial transactions accurately and efficiently
• understand members’ financial needs and recommend relevant solutions
• build trusted relationships and positive member experiences.

What we're looking for

Skills & competencies

member services representative

teller

credit union

financial transactions

member relationships

customer service

cloquet mn

northwoods credit union

$18+/hour

rotating saturday shifts

monday–friday hours

Work arrangement

• Weekend coverage required

Benefits & perks

• PTO
• up to 12 paid holidays
• medical, dental and vision options
• HSA and FSA options
• life and disability insurance
• 401(k) with employer match
• clothing allowance
• potential annual bonus.

Why this role

Entry-level opportunity with a performance-based career path and advancement opportunities. Customer service or cash-handling experience is a plus but not required; high school diploma or equivalent and a valid driver’s license are required.

About the employer

Northwoods Credit Union is hiring for this role. Industry: Credit Unions. Sector: 52.