Customer Service Representative

Job overview

Customer Service Representative is an onsite, full-time role in Leola, SD. Compensation is not specified. CorTrust Bank’s mission is to deliver high-quality customer service that meets the financial needs of its community, businesses, and citizens. The representative supports customers and front-line bank operations by providing service, processing teller transactions, and completing administrative duties. The role helps customers access appropriate accounts and services while maintaining accurate cash handling and regulatory compliance.

What you'll do

• Respond to customer inquiries and direct calls
• identify customer needs and recommend products or referrals
• process teller transactions and cash and check deposits
• open personal deposit accounts
• balance drawers and ATMs
• file Currency Transaction Reports
• maintain customer records and confidentiality
• process reports and reconciliations.

What we're looking for

Skills & competencies

full-time

customer service representative

leola sd

cortrust bank

community banking

teller transactions

cash handling

deposit accounts

customer service

bank compliance

administrative duties

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with employer match
• Employee Stock Ownership Plan
• insurance coverage options
• paid time off
• service awards
• community service opportunities
• Employee Assistance Program.

Why this role

The posting notes that knowledge of federal banking regulations and industry workflow is a plus but not required.

About the employer

CorTrust Bank is hiring for this role. Industry: Commercial Banking. Sector: 52.