Guest Service Representative
Employment type
Full-time
Work setting
On-site
Location
Chattanooga, TN
Schedule
Day shift
Posted
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Job overview
The Guest Service Representative is an onsite position located in Chattanooga, TN. Compensation is not specified, and this role supports the hospitality team at Hilton Garden Inn Shallowford. This role exists to deliver outstanding customer service to hotel guests. The representative manages the check-in/check-out process, handles inquiries, and ensures that guest expectations are exceeded through professional and friendly communication.
What you'll do
- Managing check-in/check-out, handling phone communications, clerical duties, and ensuring guest satisfaction.
What we're looking for
- Skills & competencies
- full-timeday shiftchattanooga tnhilton garden innhospitalityguest servicefront deskonsiteweekend workcustomer service
- Work arrangement
- Weekend coverage required
Benefits & perks
- Paid Time Off, Health/Wellness benefits, 401(k), and stay discounts.
Why this role
Focus on internal growth programs and culture.
About the employer
Hilton Garden Inn Shallowford is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.
Additional details
- Industry sector
- 72
- Industry
- Hotels (except Casino Hotels) and Motels
- Occupation code
- 43-4081.00
You'll be redirected to the employer's application page.
Listing ID: 07dd9252-06a4-413c-9f08-8db5b4bb049c