Inside Sales Account Manager

Job overview

The Inside Sales Account Manager role is initially onsite in Cleveland, OH, with remote flexibility available after training. Compensation is a $70,000–$80,000 annual base salary plus incentive and commission potential. The role supports a growing industrial distributor serving customers with fasteners, Class C components, inventory, and supply-chain solutions. The position manages and expands customer accounts while coordinating with outside sales, purchasing, operations, and logistics. It contributes to customer retention and new business by responding to sales needs, supporting order fulfillment, and identifying account-growth opportunities.

What you'll do

• Manage and grow assigned customer accounts
• identify upselling, cross-selling, and expansion opportunities
• prepare quotes, process orders, and respond to RFQs
• support outside sales and strategic account development
• understand customer applications, inventory needs, and purchasing patterns
• coordinate with purchasing, warehouse, and logistics teams
• support vendor-managed inventory and integrated-supply programs
• monitor open orders, inventory, and delivery timelines
• maintain customer and sales activity in CRM and ERP systems
• resolve customer issues.

What we're looking for

Skills & competencies

inside sales account manager

industrial distribution

account management

customer service

fasteners

vendor managed inventory

order processing

crm and erp

cleveland oh

tuckermanconsulting

$70k–$80k base

commission potential

remote flexibility after training

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance
• 401(k) with company match
• paid time off, sick time, and paid holidays.

Why this role

Requires three or more years of inside sales, account management, customer service, or sales support experience. The posting states remote flexibility may be available once fully trained.

About the employer

Tuckermanconsulting is hiring for this role. Industry: Other Miscellaneous Durable Goods Merchant Wholesalers. Sector: 42.