Event Services Coordinator / Red Coat

Job overview

The Event Services Coordinator / Red Coat role is an onsite opportunity at Kansas City Marriott Downtown in Kansas City, MO; compensation is not specified. The position supports the hotel’s Convention Services, Sales, and Banquets teams in serving groups and events. The role coordinates event details and provides administrative and concierge support so scheduled meetings and events are accurately planned and guest needs are addressed. It helps managers communicate event specifications and coordinate arrangements across hotel departments.

What you'll do

• Articulate and negotiate details for scheduled meetings and events
• answer and qualify inquiry calls
• review banquet event orders for guest information, setup, timelines, and needs
• maintain files and Delphi
• assist with proposals, invitations, and special events
• coordinate event details, guarantees, and arrangements
• distribute event orders, changes, rooming lists, contracts, and revisions
• assist guests and clients with requests and paperwork
• conduct site inspections as needed
• call clients for function guarantees 72 hours prior
• create and close house accounts
• complete AV orders
• organize deliveries, amenities, welcome letters, and transportation schedules.

What we're looking for

Skills & competencies

event services coordinator

red coat

kansas city marriott downtown

kansas city mo

convention services

meetings and events

event coordination

guest services

banquet event orders

delphi

onq

administrative support

Work arrangement

• Weekend coverage required

Why this role

High school diploma or equivalent required; related college coursework is helpful. Hotel or related experience is preferred, and proficiency with Microsoft operating systems, OnQ, and Delphi is listed.

About the employer

Kansas City Marriott Downtown is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.