IDR Operations Supervisor

Job overview

The IDR Operations Supervisor role is onsite in Warminster, PA; compensation is not specified. National Medical Reviews’ posting focuses on operations for IDR case disputes and coordination with payors, arbitrators, and the team. The supervisor supports consistent and efficient case processing by guiding team leads, monitoring productivity, communicating policy updates, and providing training and performance support. The role also helps management address workflow issues and maintain process standards.

What you'll do

• Guide IDR team leads
• attend client teleconferences and CMS meetings with management
• communicate policy updates
• monitor efficiency and process adherence
• hold weekly meetings to review productivity and allocate resources
• address underperformance and conflicts
• support performance reviews and quality audits
• manage daily intake and completion of IDR disputes
• liaise with payors and arbitrators
• train team leads, associates, and arbitrators
• make hiring recommendations.

What we're looking for

Skills & competencies

idr operations supervisor

dispute resolution

operations

warminster pa

national medical reviews

team leadership

case processing

productivity metrics

training

quality audits

Work arrangement

• Weekend coverage required

Why this role

The role combines daily IDR dispute operations with team supervision, training, productivity review, and communication of policy changes.

About the employer

National Medical Reviews is hiring for this role. Industry: All Other Professional, Scientific, and Technical Services. Sector: 54.