Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Chicago, IL, with compensation of $33,150–$80,000 per year. The role supports Demetrius Barbee Insurance Agency by helping customers have a positive experience when contacting the agency. The role exists to respond to client needs, maintain accurate records, and coordinate policy and service requests. It contributes to comprehensive customer service by working with colleagues and assisting clients with quotes, policy updates, payments, and appointments.

What you'll do

• Answer customer questions by phone, email, and in person
• assist with quotes, policy updates, payments, and other services
• schedule appointments and maintain the calendar
• maintain detailed client interaction records
• review audits or policies
• collaborate with colleagues.

What we're looking for

Skills & competencies

customer service representative

chicago il

demetrius barbee insurance agency

full-time

insurance

client support

policy updates

quotes

payments

appointment scheduling

recordkeeping

microsoft office

$33,150–$80,000/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive pay
• professional development
• job stability in a growing industry.

Why this role

The posting requires a high school diploma or GED; a bachelor’s degree is preferred. Microsoft Office familiarity is listed.

About the employer

Demetrius Barbee Insurance Agency Inc is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.