Customer Service Representative, State Farm Agent Team Member

Job overview

The Customer Service Representative, State Farm Agent Team Member role is onsite in Buda, TX. Compensation is $60,000–$75,000 per year. The role supports the growth of Hank Gerdes’s insurance agency by serving community members and customers. The representative handles customer questions and policy updates, processes claims, and maintains interaction records. By coordinating with agency colleagues and anticipating customer needs, the role helps deliver responsive service and reinforce agency growth.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

buda tx

hank gerdes state farm agent

insurance

policy information

policy changes

claims processing

customer records

full-time

$60,000–$75,000/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance bonus, flexible schedule, advancement opportunities, training and development, health insurance, paid time off, and 401(k) matching.

Why this role

The posting lists internal growth opportunities for driven, sales-minded candidates.

About the employer

Hank Gerdes - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.