Call Center Representative (Hybrid)
Employment type
Full-time
Work setting
On-site
Location
Pensacola, FL
Schedule
Day shift
Posted
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Job overview
The Call Center Representative (Hybrid) role is an onsite-to-hybrid position based in Pensacola, FL. Compensation is not specified for this role, which supports the customer service team at Employbridge. This role serves as the front line of support for recipients, clients, and drivers, ensuring satisfaction with delivery experiences and aiding drivers in achieving on-time delivery goals.
What you'll do
- Maintain professional attitude, respond to inquiries via phone/email/chat, escalate issues, initiate outbound calls, participate in process improvement, and document interactions.
What we're looking for
- Skills & competencies
- full-timeday shiftpensacola flemploybridgehybridcall centercustomer servicetemp to hireno on-callsupport
- Work arrangement
- Weekend coverage required
Benefits & perks
- Promotion opportunities, hybrid work schedule after training.
Why this role
Temp to hire, promotion opportunities, hybrid work potential, bilingual preferred.
About the employer
Employbridge is hiring for this role. Industry: Telephone Answering Services. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telephone Answering Services
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 07952d26-e76a-405e-8376-ec8cbb78ab92