Experienced Automotive Service Advisor

Job overview

The Experienced Automotive Service Advisor role is onsite in Livonia, MI. Compensation is not specified. The position supports the service department at Feldman Chevrolet of Livonia. The advisor coordinates customer service requests from initial discussion through follow-up, helping customers understand recommended repairs and ensuring service orders and billing are accurate. The role contributes to customer satisfaction and organized dealership service operations.

What you'll do

• Greet customers
• listen to concerns
• schedule appointments and manage service requests
• explain recommended service and repair options
• prepare service orders and accurate billing
• follow up with customers
• maintain an organized service area.

What we're looking for

Skills & competencies

automotive service advisor

livonia mi

feldman chevrolet

customer service

service appointments

repair recommendations

service orders

billing accuracy

customer follow-up

automotive dealership

paid training

career growth

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, disability, AD&D and life insurance
• paid time off
• 401(k) with company match
• paid training
• employee discounts.

About the employer

Feldman Chevrolet of Livonia is hiring for this role. Industry: General Automotive Repair. Sector: 81.