Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member role is described as partially remote in the listing and is associated with Mogadore, OH. Compensation is $33,000–$45,000 per year. Brian Hoy’s agency describes community involvement and a focus on helping protect customers’ assets and financial futures. The representative assists customers with policy inquiries, updates, and claims through phone, email, and chat. The role uses digital communication tools, collaborates with the team to resolve issues, and identifies ways to improve customer satisfaction; insurance licensing training is provided.

What you'll do

• Engage with customers by phone, email, and chat
• assist with policy inquiries, updates, and claims
• use digital tools to connect with customers
• collaborate on timely issue resolution
• identify opportunities to improve customer satisfaction
• obtain relevant insurance licenses with training provided.

What we're looking for

Skills & competencies

customer service representative

mogadore oh

brian hoy state farm

partially remote

insurance service

policy inquiries

claims support

phone and email

digital communication

license training

$33k–$45k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), health insurance, paid time off, flexible schedule, training and development, advancement opportunities, and license reimbursement.

Why this role

Partially remote; insurance licensing training provided; previous customer service experience is a plus but not required.

About the employer

Brian Hoy - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.