Customer Relations Representative — State Farm Agent Team Member

Job overview

The Customer Relations Representative role is onsite in Melrose Park, IL, with compensation of $50,000–$60,000 per year. The position supports Diana Ibarra’s State Farm agency by strengthening customer experiences and agency growth.

What you'll do

• Manage customer inquiries and resolve issues, maintain and update customer records, assist with customer-retention strategies, and coordinate with other departments to support customer satisfaction.
• The posting prefers customer-service experience and Spanish bilingual ability.

What we're looking for

Skills & competencies

customer relations representative

insurance agency

customer inquiries

customer records

customer retention

spanish preferred

melrose park il

state farm agent

$50,000–$60,000 per year

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement
• 401(k)
• performance bonus
• health insurance
• paid time off
• flexible schedule
• training and development
• advancement opportunities.

About the employer

Diana Ibarra - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.