Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Brick, NJ. Pay is $20–$25 per hour. Ajulia Executive Search is recruiting for an innovative company; the posting does not identify the client company’s specific mission or industry. The representative supports customers and the sales team by answering inquiries, explaining products and services, troubleshooting issues, updating account records, managing leads in HubSpot (Salesforce), and helping onboard new customers. The role contributes to customer satisfaction and smooth account transitions.

What you'll do

• Respond to customer inquiries by phone, email, and live chat
• provide product information
• troubleshoot and resolve complaints
• follow up on customer satisfaction
• update account information
• recommend relevant products or services
• escalate complex issues
• assist with prospecting and sales records
• support account management and customer onboarding
• manage and update leads in HubSpot (Salesforce).

What we're looking for

Skills & competencies

customer service representative

brick nj

ajulia executive search

phone support

email support

live chat

troubleshooting

account management

hubspot

sales support

$20–$25/hr

401(k) matching

Work arrangement

• Weekend coverage required

Benefits & perks

• Dental, health and vision insurance
• paid time off
• 401(k) and matching
• profit sharing
• direct hire.

Why this role

Direct-hire opportunity; supports both customer service and sales account activities.

About the employer

Ajulia Executive Search is hiring for this role. Industry: Employment Placement Agencies. Sector: 56.