Front Desk Agent (Guest Service)

Job overview

The Front Desk Agent (Guest Service) role is onsite in Boise, ID. Pay is $16–$19 per hour. The hotel is professionally managed by Ignite Hotels, which operates select-service and extended-stay properties and emphasizes guest experience. The agent welcomes guests and supports check-in, check-out, reservations, payments, and daily front office operations. The role coordinates with housekeeping and maintenance to address guest needs and maintain front desk and lobby standards.

What you'll do

• Greet guests and provide check-in and check-out services
• handle questions and concerns
• process reservations, room assignments, and payments
• follow cash-handling and front-office procedures
• coordinate with housekeeping and maintenance
• answer phones and emails
• support loyalty programs and local marketing as directed
• maintain front desk and lobby cleanliness.

What we're looking for

Skills & competencies

front desk agent

guest service

hotel hospitality

check-in

check-out

reservations

guest relations

boise id

ignite hotels

$16–$19/hr

evenings

weekends

holidays

Work arrangement

• Weekend coverage required

Why this role

The posting identifies the role as the first and last impression of the hotel; scheduling may include evenings, weekends, and holidays based on operational needs.

About the employer

Ignite Hotels is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.