Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is onsite in San Jose, CA. Compensation is $40,000–$70,000 per year, plus commission or bonus. The position is with a State Farm independent contractor agent, not State Farm Insurance Companies. The representative builds customer relationships and provides prompt, accurate service on insurance inquiries and policy needs. Through needs-based reviews, the role helps customers understand insurance options while supporting the agent’s service and sales activities.

What you'll do

• Establish and follow up on customer relationships
• respond to inquiries about insurance availability, eligibility, coverage, policy changes, transfers, claim submissions, and billing
• use a customer-focused, needs-based review process to explain insurance options.

What we're looking for

Skills & competencies

customer service representative

insurance

policy support

claims submissions

billing clarification

customer relationships

san jose ca

rolando suarez state farm agent

$40k–$70k per year

Work arrangement

• Weekend coverage required

Benefits & perks

• Salary plus commission/bonus, paid time off, and growth and advancement potential within the agency.

Why this role

Salary plus commission/bonus; paid vacation and personal/sick days; agency growth and advancement potential.

About the employer

Rolando Suarez - State Farm Agent is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.