IT Manager, Operations Technology Solutions (OTS)

Job overview

The IT Manager, Operations Technology Solutions (OTS) is an onsite role based in Tracy, CA. Compensation is not specified in the listing, though the role supports Amazon's global operations technology infrastructure. This position exists to lead a team of IT professionals in providing innovative technical support for Amazon's fulfillment and logistics facilities. The manager oversees infrastructure builds, ensures system reliability, and drives continuous improvement in technical support processes to meet service level agreements.

What you'll do

• Hire, train, and develop a team of IT professionals.
• Support safety programs and OSHA compliance.
• Interact with management to provide technical assistance.
• Lead infrastructure builds in new facilities.
• Plan and supervise day-to-day technical support activities.
• Monitor team performance against SLAs.
• Develop policies and procedures.
• Manage equipment and parts inventory.

What we're looking for

Skills & competencies

full-time

day shift

tracy ca

it manager

operations technology

linux

hardware

infrastructure

management

onsite

travel required

sla management

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance (medical, dental, vision), 401(k) matching, paid time off, parental leave, sign-on payments, and restricted stock units.

Why this role

Requires 5+ years of technical team development experience and 2+ years as an IT operations manager.

About the employer

Amazon.com Services LLC is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.