Bilingual Patient Services Specialist I

Job overview

The Bilingual Patient Services Specialist I role is onsite in Houston, TX, and compensation is $17–$21 per hour. The position supports front-office operations and patient access at Astrana Health medical clinics, with Spanish fluency required. The role coordinates scheduling, referrals, authorizations, registration, and checkout to support a seamless patient experience and efficient clinic workflow. It serves as a liaison among patients, providers, payers, and clinical staff to support continuity of care.

What you'll do

• Greet patients and manage check-in and checkout
• schedule, reschedule, and confirm appointments
• process referrals, authorizations, and pre-certifications
• verify insurance and collect copays
• maintain registration information and electronic medical records
• coordinate follow-up care and diagnostic testing
• partner with providers and care teams.

What we're looking for

Skills & competencies

patient services specialist

bilingual spanish

houston tx

astrana health

patient access

appointment scheduling

referrals

authorizations

medical records

clinic operations

$17–$21/hr

Work arrangement

• Weekend coverage required

Why this role

Spanish fluency is required; the posting specifies an in-person work structure at the Houston clinic.

About the employer

Astrana Health, Inc. is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.