Front Desk Coordinator — Management Advancement

Job overview

The Front Desk Coordinator — Management Advancement role is onsite in Tucson, AZ, with compensation of $17–$21 per hour. Novum Medical & Sports Massage provides medical and sports massage focused on pain management, injury recovery, mobility, and patient wellness. The coordinator supports the patient experience and daily clinic operations through reception, scheduling, transactions, and clinic readiness. The position is also designed to develop operational and leadership skills for potential advancement into clinic management roles.

What you'll do

• Greet patients
• answer calls
• schedule, reschedule, and confirm appointments
• manage cancellations and waitlists
• respond to patient questions
• explain services and treatment options
• assist with registration and intake
• maintain patient information in scheduling and CRM systems
• coordinate with therapists and management
• collect payments
• protect patient privacy
• maintain reception areas and linen inventory
• assist with room turnover, supplies, opening or closing, promotions, and patient concerns.

What we're looking for

Skills & competencies

front desk coordinator

management advancement

patient scheduling

medical massage

sports massage

clinic operations

tucson az

novum massage

$17–$21/hr

part-time

18 hours/week

morning or afternoon/evening shifts

performance-based bonuses

complimentary monthly massage

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus opportunities, one complimentary massage per month, employee education and training, and opportunities for increased responsibility, compensation, and management advancement.

Why this role

The posting describes a potential advancement path from Front Desk Coordinator to Lead Front Desk, Assistant Clinic Manager, and Clinic Manager, based on performance and business needs.

About the employer

Novum Massage is hiring for this role. Industry: Offices of All Other Miscellaneous Health Practitioners. Sector: 62.