Customer Success Manager
Compensation
$75k – $100k /yr
Employment type
Full-time
Work setting
On-site
Location
Nashville, TN
Schedule
Day shift
Posted
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Job overview
The Customer Success Manager is an onsite role based in Nashville, TN, with a salary range of $75,000 - $100,000 per year plus bonus potential. This position supports the Cleo customer success team, which serves over 4,000 clients with a 99% retention rate. The role exists to manage a portfolio of accounts throughout the customer lifecycle, ensuring long-term retention and growth. The manager will build deep relationships, drive platform adoption, and proactively identify expansion opportunities to meet business objectives.
What we're looking for
- Skills & competencies
- full-timeday shiftnashville tncleocustomer successsaasaccount managementsalesretentiononsiteno on-call$75k-$100k
- Work arrangement
- Weekend coverage required
Benefits & perks
- Healthcare, Dental, Vision, 401k match, Flexible PTO, Paid Parental Leave, Employee Assistance Program
About the employer
Cleo is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Marketing Consulting Services
- Occupation code
- 11-2022.00
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Listing ID: 06c9e16f-e219-4321-9dd6-15233b06fb99