Customer Product Support Representative — Technology Products
Compensation
$20 – $20 /hr
Employment type
Full-time
Work setting
On-site
Location
Anoka, MN
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Customer Product Support Representative — Technology Products role is based in Anoka, MN, with the first 3–4 weeks onsite and remote work afterward. The posting states pay of $20 per hour. The role supports customers using technology-based products and applications. This customer-service position helps customers with basic product troubleshooting, account setup, website and application navigation, and product installation and training. The representative documents interactions and escalates complex issues to support effective customer service.
What you'll do
- Assist customers by phone, email, and online channels
- guide basic troubleshooting, password resets, software installation, equipment setup, and website or application navigation
- set up accounts and process product requests
- document interactions
- escalate complex issues
- provide phone-based installation and training
- meet quality, service, and attendance expectations.
What we're looking for
- Skills & competencies
- customer supporttechnology productscustomer serviceproduct troubleshootingaccount setupsoftware installationequipment setupphone supportemail supportanoka mnsansom staffing$20/hr
- Work arrangement
- Weekend coverage required
About the employer
Sansom Staffing is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 06c53a55-1cc9-45dd-9016-363bb2ce1dd8