Program Delivery Quality Assurance Monitor – Bilingual English/Spanish

Job overview

Program Delivery Quality Assurance Monitor – Bilingual English/Spanish is a part-time role based in Boston, MA, with statewide in-person class monitoring and required in-state travel using personal transportation. The hourly rate is $37. The National Safety Council is a nonprofit safety advocate focused on preventing injuries and deaths. The monitor attends driver safety courses as a participant, observes instructor delivery, and documents compliance with program requirements. Timely, objective reports help the Council assess course quality and address policy or procedural concerns.

What you'll do

• Learn driver safety course delivery expectations
• attend assigned courses statewide as a participant
• covertly observe and document instructor performance, compliance, classroom management, and curriculum delivery
• submit an observation evaluation and written summary within 24 hours
• attend scheduled training, retraining, seminars, and development sessions.

What we're looking for

Skills & competencies

program delivery quality assurance monitor

bilingual english/spanish

national safety council

boston ma

part-time

driver safety courses

quality assurance

instructor observation

compliance monitoring

written reports

in-state travel

$37/hr

Work arrangement

• Weekend coverage required

Why this role

Monitoring is conducted covertly while attending classes as a required participant; bilingual English and Spanish required.

About the employer

National Safety Council is hiring for this role. Industry: Other Social Advocacy Organizations. Sector: 81.