Microsoft 365 Productivity & Collaboration Specialist

Job overview

The Microsoft 365 Productivity & Collaboration Specialist role is onsite in Washington, DC, with a stated target salary range of $80,000–$120,000 per year. The specialist supports the U.S. International Trade Commission’s Information Technology Service Desk Support Services program. The role helps USITC personnel use Microsoft productivity and collaboration technologies effectively through advanced support, consultation, training, reporting, and process modernization. It also develops dashboards and reporting products, administers SharePoint Online, and partners with service desk, infrastructure, cybersecurity, and engineering teams to improve collaboration services and user adoption.

What you'll do

• Serve as the subject matter expert for Microsoft 365 applications and collaboration tools
• provide advanced user support and consultation
• develop Power BI dashboards, executive reports, scorecards, and operational metrics
• administer SharePoint Online and support OneDrive
• create templates, forms, workflows, and collaboration solutions
• deliver training and maintain user guides and knowledge articles
• provide support to executive and high-visibility stakeholders
• partner with technical teams on collaboration services and adoption.

What we're looking for

Skills & competencies

microsoft 365

productivity and collaboration

teksynap

washington dc

full-time

day shift

power bi

sharepoint online

onedrive

microsoft project

secret clearance

u.s. citizenship

federal it

$80k–$120k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, vision, 401(k), life insurance, short- and long-term disability, vacation time, and holidays.

Why this role

Requires active Secret clearance, U.S. citizenship, and 5–8 years supporting Microsoft 365 in a federal or enterprise environment. Schedule is Monday–Friday day shift; evenings and weekends may be requested. Travel is less than 10%. Benefits include health, dental, vision, 401(k), life insurance, disability plans, vacation, and holidays.

About the employer

TekSynap is hiring for this role. Industry: Process, Physical Distribution, and Logistics Consulting Services. Sector: 54.