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Client Care Representative

Citizens Trust Bank · Lithonia, GA · Customer Service

Employment type

Full-time

Work setting

On-site

Location

Lithonia, GA

Schedule

Day shift

Posted

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Job overview

The Client Care Representative is an onsite role based in Lithonia, GA. Compensation is not specified for this position. This role supports the customer service department at Citizens Trust Bank. This position exists to provide personalized service and financial solutions to customers. The role involves responding to inquiries, assisting with banking products, and maintaining high standards of service excellence.

What you'll do

  • Answer incoming calls
  • respond to emails
  • assist with banking solutions
  • process account maintenance
  • assist with online banking enrollment
  • perform ATM/debit card tasks
  • maintain confidentiality.

What we're looking for

Skills & competencies
full-time
day shift
lithonia ga
client care
banking
customer service
finance
no degree required
visa sponsorship not specified
on-site
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Medical, Dental, Vision, 401(k), Life Insurance, Disability, Paid Time Off, Tuition Reimbursement

Why this role

Supports a bank with over 100 years of community service.

About the employer

Citizens Trust Bank is hiring for this role. Industry: Commercial Banking. Sector: 52.

Additional details

Industry sector
52
Industry
Commercial Banking
Occupation code
43-4051.00
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