Automotive Sales Business Development Center (BDC) Representative

Job overview

The Automotive Sales Business Development Center (BDC) Representative role is onsite in Beaver Dam, WI; compensation is described as competitive hourly base pay plus performance bonuses or commission, with no numeric amount specified. The representative supports the sales team at Napleton Chevrolet Buick GMC Beaver Dam by helping keep the sales floor supplied with qualified buyers. The role manages incoming and outbound customer contacts, schedules and confirms sales appointments, and records interactions in the dealership’s customer relationship management system. It contributes to sales activity by preparing qualified appointments for handoff to the sales team and tracking appointment goals.

What you'll do

• Respond to internet, phone, and chat sales leads
• make outbound calls to prospective and past customers
• schedule and confirm sales appointments
• follow up on leads and unsold showroom traffic using the CRM
• maintain accurate customer interaction records
• meet or exceed appointment-set and appointment-show goals
• provide a professional customer experience
• hand off qualified appointments to the sales team
• stay current on inventory, incentives, and promotions.

What we're looking for

Skills & competencies

automotive sales

bdc representative

customer calls

internet leads

appointment scheduling

crm

sales follow-up

customer service

beaver dam wi

napleton automotive group

training provided

evening and weekend availability

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• 401(k) with company match
• paid time off
• employee vehicle purchase discounts
• career growth opportunities.

Why this role

No prior experience is necessary; the posting says training is provided. Benefits listed include health, dental, and vision insurance, 401(k) with company match, paid time off, employee vehicle purchase discounts, and career growth opportunities.

About the employer

Napleton Chevrolet Buick GMC Beaver Dam is hiring for this role. Industry: New Car Dealers. Sector: 44.