Account Manager — Warranty and Protection Programs

Job overview

The Account Manager — Warranty and Protection Programs role is onsite in Richardson, TX, with an anticipated salary of $65,000–$80,000 per year. The role supports client warranty and protection product programs and works across internal departments. The account manager coordinates client relationships and program implementation from onboarding through ongoing management. By aligning client needs with Sales, Operations, Product, Compliance, IT, Claims, and Finance teams, the role supports successful launches, strong client experiences, and growth within existing accounts.

What you'll do

• Serve as the primary liaison for existing and prospective partners
• manage client communications, feedback, and project timelines
• coordinate implementation, onboarding, and partner agreements
• maintain CRM records and reporting
• track contractual obligations and compliance requirements
• evaluate sales, production, and profitability
• recommend improvements and strategies to grow partner revenue
• review performance metrics and dashboards
• visit clients and attend industry events as needed.

What we're looking for

Skills & competencies

account manager

full-time

onsite

richardson tx

lotsolutions

warranty programs

client relationships

implementation

onboarding

crm

project coordination

cross-functional

$65k–$80k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, life, and vision coverage
• company-paid short- and long-term disability
• 401(k)
• tuition assistance
• and additional benefits.

Why this role

Requires a bachelor’s degree or 10+ years of equivalent experience, plus experience managing onboarding or implementation projects and knowledge of warranty or service-contract processes.

About the employer

LotSolutions, Inc. is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.