Shift Leader

Job overview

The Shift Leader role is onsite in Baltimore, MD. The posting states pay of $16–$19 per hour. The position supports Papa John’s restaurant operations and the team’s goal of delivering quality food and customer experiences. The shift leader coordinates team members and daily restaurant work while maintaining food-quality and service standards. Coaching, inventory support, and customer issue resolution help keep each shift running smoothly.

What you'll do

• Train and coach team members
• ensure food quality and customer-service standards
• assist with inventory management and ordering when necessary
• supervise and coordinate team members during the shift
• handle customer inquiries and resolve issues professionally.

What we're looking for

Skills & competencies

shift leader

baltimore md

papa john's

restaurant operations

team leadership

team training

food quality

customer service

inventory management

flexible hours

ongoing training

$16–$19/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Biweekly paycheck with direct deposit, flexible hours, ongoing training programs, and Papa John’s retail perks and discounts.

Why this role

The posting notes flexible hours, ongoing training, and retail perks and discounts; availability for nights, weekends, and holidays is required as needed.

About the employer

Papa John's - Clifton Ave is hiring for this role. Industry: Limited-Service Restaurants. Sector: 72.