Customer Service Representative, Commercial Banking — Hybrid
Compensation
$21.01 – $21.01 /hr
Employment type
Full-time
Work setting
Hybrid
Location
Jacksonville, FL
Schedule
Day shift
Posted
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Job overview
The Customer Service Representative, Commercial Banking role is hybrid in Jacksonville, FL, with work at 9000 Southside Blvd. Compensation is $21.01 per hour. The representative is the first point of contact for high-revenue commercial clients seeking help with commercial loan and credit products.
What you'll do
- Handle inbound phone and email inquiries
- review and research requests about commercial loan and credit products
- navigate banking systems
- coordinate with internal business partners to resolve concerns and service requests
- document interactions and resolutions
- follow established procedures
- and participate in coaching and performance feedback.
What we're looking for
- Skills & competencies
- customer servicecommercial bankingcommercial loanscredit productsinbound call centerhybridjacksonville fltailored managementclient supportbanking systemscustomer relations
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical plan options, dental and vision insurance, short- and long-term disability, life and AD&D insurance, critical illness and accident insurance, and employee assistance program.
Why this role
Regular hours are 10:30 AM–7:00 PM ET; training hours are 8:00 AM–4:30 PM ET or as assigned. Benefits listed include medical, dental, vision, disability, life and accident coverage, and an employee assistance program.
About the employer
Tailored Management is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Marketing Consulting Services
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 067bcd1f-5b14-4721-9145-36c7bc61d8a4