Customer Service Representative

Job overview

The Customer Service Representative works onsite in Springvale, ME. Pay is $21.50–$24.00 per hour. Eastern is a family-owned propane and oil company serving customers across New England. The role resolves customer questions and inquiries while coordinating service and delivery calls. It supports customer satisfaction and field operations through responsive communication, dispatch assistance, scheduling, and accurate account documentation.

What you'll do

• Respond to customer questions, concerns, and inquiries
• take calls from technicians and delivery drivers and provide service and dispatch support
• schedule service and delivery calls
• provide requested information using software or other means
• prepare documentation and enter customer information, charges, or credits
• file customer documentation.

What we're looking for

Skills & competencies

customer service representative

customer support

dispatch support

service scheduling

delivery coordination

data entry

springvale me

eastern propane

$21.50–$24/hour

Work arrangement

• Weekend coverage required

Benefits & perks

• Insurance options, matched 401(k), employee and family fuel discounts, paid time off and holidays, wellness reimbursement, tuition reimbursement, and pet insurance.

Why this role

Provides dispatch support for technicians and delivery drivers in a full-service propane and oil company.

About the employer

Eastern Propane is hiring for this role. Industry: Petroleum Bulk Stations and Terminals. Sector: 42.