Automotive Service Advisor - Bob Howard Chevrolet

Job overview

The Automotive Service Advisor role is onsite in Oklahoma City, OK. Compensation is not specified; the posting describes market-leading pay based on experience plus bonuses. The role supports Group 1 Bob Howard Chevrolet’s growing service team. The advisor guides customers through the service experience, coordinating appointments, repair documentation, recommendations, and updates with technicians and parts staff. Clear communication and follow-through help ensure timely repairs, customer satisfaction, and repeat business.

What you'll do

• Schedule, confirm, and manage service appointments
• greet customers, perform vehicle walkarounds, and document concerns
• create repair orders with cost and time estimates
• recommend maintenance and services based on vehicle condition, mileage, and manufacturer guidelines
• coordinate with technicians and parts departments
• update customers on repair status and changes
• deliver completed vehicles and review work
• maintain product and warranty knowledge
• build long-term customer relationships.

What we're looking for

Skills & competencies

full-time

automotive service advisor

customer service

service appointments

repair orders

vehicle walkarounds

service recommendations

dealership

saturday availability

oklahoma city ok

group 1 automotive

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, vision, life, and disability insurance
• 401(k) with company match
• paid time off
• employee stock purchase plan
• employee vehicle purchase program
• paid training
• provided equipment
• advancement opportunities
• bonuses.

Why this role

Saturday availability is required. Xtime and CDK experience are a plus; automotive service advisor experience is also a plus.

About the employer

Group 1 Automotive, Inc. is hiring for this role. Industry: New Car Dealers. Sector: 44.