Know Your Customer Analyst

Job overview

The Know Your Customer Analyst works in a hybrid workforce model and is based in Charlotte, North Carolina. Compensation is not specified. The role supports SMBC’s Business Compliance Operations Department and its customer onboarding and account lifecycle controls. The analyst reviews customer due diligence and account records to ensure information, documentation, approvals, and account setup are complete and consistent with policy and regulatory requirements. The role coordinates with relationship managers, compliance, legal, operations, and other teams to resolve deficiencies, maintain data integrity, and preserve evidence for audit and regulatory review.

What you'll do

• Review KYC profiles and onboarding records
• validate CIP information and supporting documents
• review legal entity, ownership, beneficial ownership, signer, tax, and regulatory documentation
• identify and escalate exceptions
• review account opening, maintenance, and closure requests
• validate account setup and coordinate remediation with stakeholders.

What we're looking for

Skills & competencies

know your customer analyst

charlotte nc

smbc

hybrid

kyc

customer due diligence

cip

account onboarding

aml

bsa

ofac

account maintenance

Work arrangement

• Weekend coverage required

Why this role

The specific hybrid schedule is shared during the interview process; 3–5 years of specialized financial services experience is listed.

About the employer

SMBC is hiring for this role. Industry: Commercial Banking. Sector: 52.