Retail Sales Manager, Wireless

Job overview

The Retail Sales Manager, Wireless role is onsite in Charleston, SC. Compensation is described as average hourly plus commission total compensation of $30–$62 per hour. The role leads a TCC Wireless retail team selling wireless products and services through a T-Mobile-branded store. The position exists to drive store sales and customer satisfaction while developing a high-performing team. It combines coaching and staffing with sales execution and store operations, helping customers find wireless solutions and ensuring the location is ready to serve them.

What you'll do

• Recruit, hire, and train sales staff
• coach and evaluate performance
• manage staff scheduling and coverage
• drive store sales and performance goals
• support customer satisfaction and loyalty
• coach personalized solutions, upselling, cross-selling, and account activation
• conduct weekly staff meetings
• oversee merchandising, inventory, store appearance, cash handling, and point-of-sale transactions
• track store metrics and execute visual merchandising standards.

What we're looking for

Skills & competencies

retail sales manager

wireless technology

t-mobile

store leadership

sales goals

team coaching

charleston sc

tcc wireless

customer engagement

evenings and weekends

$30–$62/hour

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, and life insurance
• 401(k) with match for full-time employees
• supplemental insurance
• ongoing training and professional development
• career advancement opportunities.

Why this role

The posting calls for 1–2 years of retail sales management experience, preferably in wireless, and availability for a flexible schedule including evenings, weekends, and holidays. Full-time availability is stated as 45 hours. Benefits include insurance, 401(k) match for full-time employees, training, and advancement opportunities.

About the employer

TCC Wireless LLC is hiring for this role. Industry: Agents for Wireless Telecommunications Services. Sector: 51.