Field Service Engineer — Pharmacy Automation

Job overview

The Field Service Engineer role is described as remote with travel, based in the Seattle, WA area; compensation is $80,000–$90,000 per year. ARxIUM develops pharmacy automation hardware and software for healthcare organizations, supporting medication management, patient safety, and operational performance. The engineer serves as a technical resource at customer sites, installing, maintaining, troubleshooting, and optimizing automated pharmacy systems. The role resolves hardware, software, electrical, mechanical, and networking issues, documents service activity, and coordinates with customers and internal technical teams.

What you'll do

• Install, maintain, and repair hardware and software systems
• perform preventive and corrective maintenance
• respond to emergency service calls and outages
• troubleshoot electro-mechanical, electrical, networking, and software issues
• support PLC validation and troubleshooting
• document service activity and manage tickets through resolution
• collaborate with customers and internal teams.

What we're looking for

Skills & competencies

field service engineer

pharmacy automation

seattle wa

remote with travel

full-time

$80k–$90k/year

robotics

plc troubleshooting

customer site support

healthcare technology

after-hours support may be needed

arxium

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage
• company-paid life and AD&D insurance
• 401(k) match
• flexible work arrangements
• career development.

Why this role

Extensive travel is required; after-hours support may be needed. The posting requires a technical diploma or degree and seven or more years of relevant field service and customer-facing technical experience.

About the employer

ARxIUM INC is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.