Customer Service Representative, Luxury Automotive Financial Services

Job overview

The Customer Service Representative role is onsite in Dallas, TX. The posting lists pay of $22+ per hour, depending on experience. TRC Talent Solutions recruits for Porsche Financial Services and supports its luxury brand partners Bentley and Lamborghini. The representative handles customer, dealer, and internal inquiries across phone, email, and web channels, aiming to resolve issues on first contact. Accurate system use and adherence to service targets support a premium customer experience and the financial services team.

What you'll do

• Provide one-contact resolution by phone, email, and web
• deliver customer service to customers, dealers, and internal teams
• meet service-level targets for handling time, quality, and schedule adherence
• use Fiserv V8 and internal phone tools
• follow workflows for administrative requests.

What we're looking for

Skills & competencies

customer service

luxury automotive finance

porsche financial services

bentley

lamborghini

phone support

email support

web support

dallas tx

trc talent solutions

$22+ per hour

monday–friday

pto

full benefits

Work arrangement

• Weekend coverage required

Benefits & perks

• PTO allotment
• full benefits program
• bonus and promotion opportunities
• supportive culture.

Why this role

The role supports Porsche Financial Services and its Bentley and Lamborghini partners, with a Monday–Friday schedule and hours between 9 a.m. and 9 p.m.

About the employer

TRC Talent Solutions is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.