Service Advisor — Part-Time Evenings

Job overview

The Service Advisor — Part-Time Evenings role is onsite in Boise, ID, and pays $19–$22 per hour plus commission based on experience, knowledge, and skill. Northwest Equipment Sales is a heavy-duty truck and trailer dealership representing Mack, Volvo, Kalmar Ottawa, and Cummins. The schedule is Monday–Friday, 7:30 PM to 12:00 AM. The advisor coordinates customer service and repair-order activity, from documenting vehicle concerns and preparing estimates to tracking repair progress and explaining completed work. Clear communication with customers and the service department helps keep repairs authorized, documented, and aligned with promised timing.

What you'll do

• Gather customer and vehicle information
• greet customers and document vehicle concerns on repair orders
• review service history and recommend needed service
• prepare written labor and parts estimates
• establish promised times
• obtain signatures and payment information
• notify dispatch of incoming work
• monitor repair progress and communicate estimate or timing changes
• obtain authorization for additional repairs
• review and close repair orders
• explain completed work and charges
• handle appointment and work-in-progress calls
• maintain service forms and pricing guides
• keep the work area clean.

What we're looking for

Skills & competencies

service advisor

part-time

evening schedule

boise id

northwest equipment sales

heavy-duty trucks

trailers

repair orders

customer service

service estimates

monday–friday

7:30 pm–12:00 am

$19–$22/hr plus commission

Work arrangement

• Weekend coverage required

Benefits & perks

• Advancement opportunities through internal promotion and company and employee events.

Why this role

Part-time evening schedule; Monday–Friday 7:30 PM–12:00 AM; at least one year of experience and a clean driving record required; current CDL is a plus.

About the employer

Northwest Equipment Sales Inc is hiring for this role. Industry: Unclassified (placeholder). Sector: 99.