Assistant Service Manager

Job overview

The Assistant Service Manager position is onsite in Asheville, NC. The posting states a $50,000 base salary plus commission. ACTS Fleet Maintenance describes more than 35 years of service and a focus on quality service, operational excellence, and developing employees. The assistant manager helps keep the branch running efficiently by coordinating schedules, communicating service progress, and supporting customers and technicians. The role also develops leadership skills while contributing to service quality, customer relationships, and branch operations.

What you'll do

• Coordinate daily workflow and service schedules
• serve as a communication link between customers, technicians, and internal teams
• monitor service progress and keep customers informed
• help maintain operational efficiency and service standards
• support branch leadership with planning, organization, and problem-solving
• build customer relationships through proactive communication
• develop leadership skills for potential future growth.

What we're looking for

Skills & competencies

assistant service manager

asheville nc

acts fleet maintenance

fleet maintenance

service schedules

customer communication

technician coordination

operations

leadership development

$50k base plus commission

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with company match, medical, dental, and vision insurance, life insurance, paid time off, ongoing training and development, and career advancement opportunities.

Why this role

Fleet, transportation, or automotive experience is not required. College experience or a bachelor’s degree is highly preferred; previous leadership, customer service, operations, or management experience is a plus.

About the employer

Acts Fleet Maintenance is hiring for this role. Industry: General Automotive Repair. Sector: 81.