401(k) Client Services Manager
Employment type
Full-time
Work setting
On-site
Location
El Paso, TX
Schedule
Day shift
Posted
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Job overview
The 401(k) Client Services Manager is an onsite role based in El Paso, TX. Compensation is not specified in the posting. This role manages a team of 401(k) specialists to ensure high-quality service delivery and client satisfaction. The role exists to oversee daily operations and performance for a regional 401(k) department. By managing staff performance, resolving escalations, and implementing strategic initiatives, the manager ensures that clients receive accurate and timely support for their retirement plans.
What you'll do
- Manage a team of 10-12 401(k) specialists
- monitor department productivity and service metrics
- resolve client escalations
- coordinate with internal business partners to ensure seamless service.
What we're looking for
- Skills & competencies
- full-timeday shiftel paso txadpclient service401kmanagementretirementfinanceno on-callno travel
- Work arrangement
- Weekend coverage required
Benefits & perks
- Best-in-class benefits starting Day 1, mental health support, volunteer time off, career advancement opportunities.
Why this role
Requires 4+ years of experience with qualified plans; manages regional department operations.
About the employer
ADP is hiring for this role. Industry: Portfolio Management and Investment Advice. Sector: 52.
Additional details
- Industry sector
- 52
- Industry
- Portfolio Management and Investment Advice
- Occupation code
- 11-3011.00
You'll be redirected to the employer's application page.
Listing ID: 05d0e744-f185-4848-bd52-d29a897a11b2