Retail Customer Service Lead
Employment type
Contract
Work setting
On-site
Location
Aurora, IL
Schedule
Day shift
Posted
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Job overview
The Retail Customer Service Lead is an onsite role based in Aurora, IL. Compensation is not specified, and this position supports the store leadership team in driving customer experience and operational standards. This role exists to provide exceptional service to pet parents, manage store events, and support daily operations. The lead contributes to the company's goals by driving loyalty programs, maintaining store cleanliness, and guiding other associates to ensure a safe and welcoming environment.
What we're looking for
- Skills & competencies
- full-timeday shiftaurora ilpetsmartcustomer servicekey holderretail salesleadershiponsiteweekly pay
- Work arrangement
- Weekend coverage required
Benefits & perks
- Paid Weekly, Health & Wellness Benefits, 401k Plan with company match, Paid Time off, Associate discounts, Tuition Assistance
About the employer
PetSmart is hiring for this role. Industry: All Other General Merchandise Retailers. Sector: 45.
Additional details
- Industry sector
- 45
- Industry
- All Other General Merchandise Retailers
- Occupation code
- 41-1011.00
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Listing ID: 05cf8b0a-986f-409a-a43c-43a635d89783