Express Service Advisor

Job overview

The Express Service Advisor role is onsite in Fairborn, OH. Compensation is described as an hourly rate plus commission based on experience; numeric pay is not specified. The role manages the customer experience in Wagner Subaru’s Express Service lane. The advisor coordinates service orders and technician workflow while keeping customers informed and ensuring prompt, courteous service. The position helps the dealership deliver a positive service experience from customer inquiry through work distribution.

What you'll do

• Oversee service orders and drive-lane workflow
• ensure customers receive prompt, courteous, effective service
• take ownership of the customer experience
• respond to customer inquiries by phone or in person
• distribute work efficiently among technicians.

What we're looking for

Skills & competencies

express service advisor

fairborn oh

wagner subaru

automotive service

customer experience

service orders

drive lane

technician coordination

customer communication

hourly rate plus commission

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off
• 401(k)
• health insurance
• flexible work environment.

Why this role

No experience required is stated in the title; valid driver’s license and clean driving record required.

About the employer

Wagner Subaru is hiring for this role. Industry: General Automotive Repair. Sector: 81.