Service Operations Lead
Compensation
From $17 /hr
Employment type
Full-time
Work setting
On-site
Location
Mason City, IA
Schedule
Day shift
Posted
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Job overview
The Service Operations Lead role is onsite in Mason City, IA, with compensation of $17 per hour. The position supports restaurant operations at Panchero’s Mexican Grill, a fast-casual restaurant focused on scratch-made food and customer service. The lead supervises shifts and work areas, helping maintain product quality, safety, and customer experience. The role supports restaurant performance through staff training, cash handling, and shift operations.
What you'll do
- Supervise shifts of three to ten employees
- monitor quality, safety, and customer experience
- serve as customer service manager on duty
- handle cash and reconcile drawers
- train staff members for new-hire roles and promotions
- perform other assigned duties.
What we're looking for
- Skills & competencies
- service operations leadrestaurant operationsfull time$17/hrmason city iapanchero'sshift supervisioncash handlingstaff trainingcustomer serviceno degree required
- Work arrangement
- Weekend coverage required
Benefits & perks
- Flexible schedule, food discounts, career advancement opportunities, and a team-focused workplace culture.
Why this role
Leadership experience is required. The posting states there are no educational requirements.
About the employer
Panchero's Mexican Grill is hiring for this role. Industry: Limited-Service Restaurants. Sector: 72.
Additional details
- Industry sector
- 72
- Industry
- Limited-Service Restaurants
- Occupation code
- 35-1012.00
You'll be redirected to the employer's application page.
Listing ID: 05bc9b34-e9d8-44c3-b0dc-f51e4a8c023e