Account Manager

Job overview

The Account Manager role is onsite in North Palm Beach, FL. Compensation is not specified. Access Medical Labs provides specialty diagnostic testing and describes its purpose as making personalized medicine more practical and accessible. The account manager maintains relationships with current clients and serves as a liaison between clients and internal departments. By responding to client needs, resolving issues, and coordinating with Sales, Billing, and Operations, the role supports client satisfaction and efficient accounts.

What you'll do

• Build and maintain client relationships by understanding needs and objectives
• serve as the main contact for inquiries, concerns, and escalations
• communicate with clients by phone and email to provide updates and gather feedback
• collaborate with Sales, Billing, and Operations
• identify and resolve account issues
• support client satisfaction and account efficiency
• handle phone contacts and listen actively.

What we're looking for

Skills & competencies

account manager

north palm beach fl

access medical labs

client relationships

diagnostic laboratory

customer service

account support

crm

microsoft office

client escalations

sales coordination

billing coordination

operations

Work arrangement

• Weekend coverage required

Why this role

Requires a high school diploma, at least one year of account management experience, and at least three years of customer service experience. CRM and Microsoft Office proficiency are required.

About the employer

Access Labs LLC is hiring for this role. Industry: Medical Laboratories. Sector: 62.