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Automotive Service Lane Manager

Mercedes-Benz of Lafayette · Lafayette, IN · Service Department

Employment type

Full-time

Work setting

On-site

Location

Lafayette, IN

Schedule

Day shift

Posted

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Job overview

The Automotive Service Lane Manager is a full-time onsite role based in Lafayette, IN. Compensation is not specified for this position, which supports the service department at Mercedes-Benz of Lafayette. This role exists to oversee the daily operations of the service lane, manage service advisors, and ensure exceptional customer service. The manager facilitates vehicle flow, collaborates with technicians and parts departments, and trains staff to maintain high service standards.

What you'll do

  • Supervise service advisor team
  • ensure customer satisfaction
  • train advisors
  • oversee service lane workflow
  • collaborate with technicians and parts department
  • generate reports
  • execute training programs.

What we're looking for

Skills & competencies
full-time
lafayette in
automotive
service manager
service lane
leadership
customer service
luxury
onsite
no salary stated
benefits included
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Medical, dental, vision, 401(k) with match, life insurance, PTO, employee vehicle purchase plans.

Why this role

Leadership role; focus on luxury automotive service; growth opportunities; employee vehicle purchase plans.

About the employer

Mercedes-Benz of Lafayette is hiring for this role. Industry: General Automotive Repair. Sector: 81.

Additional details

Industry sector
81
Industry
General Automotive Repair
Occupation code
11-3051.00
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