Office Coordinator — Scheduling

Job overview

The Office Coordinator role is an onsite, full-time position in Lawrence, Michigan, with hours Monday through Friday, 8:00 a.m. to 5:00 p.m. Pay is $20–$26 per hour. Field Plumbing & Heating is a third-generation, family-owned business providing plumbing and heating solutions to its community. The coordinator connects customers with field technicians by managing service appointments, optimizing schedules, and keeping communication clear. The role supports efficient daily operations through scheduling, customer service, recordkeeping, and coordination with office and field teams.

What you'll do

• Coordinate technician schedules based on availability, location, and expertise
• manage service appointments
• communicate appointment details and arrival windows to customers
• update schedules and routes
• respond to urgent requests and changing priorities
• answer incoming calls
• maintain scheduling records and customer information
• coordinate with office personnel and field teams on work orders.

What we're looking for

Skills & competencies

office coordinator

scheduling coordinator

lawrence mi

field plumbing & heating

monday–friday

8 a.m.–5 p.m.

$20–$26/hr

customer service

technician scheduling

service appointments

full-time

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage with 75% of premiums paid by the company for employees and dependents
• 401(k) with up to 4% employer match
• paid vacation
• paid sick leave
• paid holidays
• professional growth opportunities.

Why this role

The posting describes stable, year-round full-time employment and a family-owned company with more than 60 years of community service.

About the employer

Field Plumbing and Heating is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.